Saffron Health Education Ltd
Last updated: [11/02/2026]

 

Who We Are

Saffron Health Education Ltd is the data controller responsible for your personal data.
Email: support@saffronhealtheducation.com

We are committed to protecting your personal data and respecting your privacy in accordance with:

- UK General Data Protection Regulation (UK GDPR)

- Data Protection Act 2018

- Privacy and Electronic Communications Regulations (PECR)

 

The Information We Collect

We may collect and process the following types of personal data:

Information you provide to us

- Name

- Email address

- Postal address

- Telephone number

- Account login details

- Purchase history

- Payment information (processed securely via third-party providers)

- Communications you send to us

- Survey responses, feedback, reviews

Information collected automatically

- IP address

- Browser type and version

- Device information

- Website usage data

- Pages visited and time spent on site

Our website is hosted on the Wix.com platform, which may collect technical data as part of its hosting services.

 

How We Use Your Personal Data

We only process your personal data where we have a lawful basis to do so under UK GDPR.

We use your data to:

- Provide and manage our services

- Process payments and fulfil orders

- Respond to enquiries

- Provide customer support

- Improve our website and services

- Send service-related communications

- Send marketing communications (where you have given consent)

- Comply with legal and regulatory obligations

 

Lawful Bases for Processing

We rely on the following lawful bases:

- Contract – to fulfil orders or provide services

- Legal obligation – to comply with tax and accounting requirements

- Legitimate interests – to operate, maintain and improve our business

- Consent – for marketing emails and non-essential cookies

You may withdraw consent at any time (see Section 9).

 

Marketing Communications

We will only send marketing emails where:

- You have given explicit consent, or

- You are an existing customer and we are marketing similar services (with an opt-out provided).

Every marketing email will include an unsubscribe link.

You may withdraw consent at any time by:

- Clicking the unsubscribe link in any email

- Contacting us at support@saffronhealtheducation.com

 

How We Store and Protect Your Data

Our website is hosted on Wix.com. Your data may be stored through Wix’s secure servers and databases.

All payment gateways used by Wix comply with PCI-DSS standards to ensure secure handling of card data.

We implement appropriate technical and organisational security measures to protect personal data.

 

Sharing Your Personal Data

We may share your data with:

- Website hosting provider (Wix.com)

- Payment processors

- IT and system administration providers

- Professional advisers (e.g. accountants, legal advisers)

- Regulatory authorities where required by law

We do not sell your personal data.

 

International Transfers

Some of our service providers (including Wix) may process data outside the UK.

Where this occurs, appropriate safeguards are in place, such as:

- Standard Contractual Clauses

- Transfers to countries deemed to provide adequate protection

 

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including:

- Customer transaction records: up to 6 years (for HMRC compliance)

- Marketing data: until you withdraw consent

- Website analytics data: typically up to 26 months

We securely delete or anonymise data when it is no longer required.

 

Your Data Protection Rights

Under UK GDPR, you have the right to:

- Access your personal data

- Correct inaccurate data

- Request erasure of your data

- Restrict processing

- Object to processing

- Data portability

- Withdraw consent at any time

- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
support@saffronhealtheducation.com

 

Children’s Data

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

 

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page and the “Last updated” date will be revised accordingly.

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